We stayed at the Hilton Garden Inn ("HGI") between 9-13, June, 2010. We found the hotel and booked it via hotels.com. What attracted us to HGI was its location (three short blocks away from the subway stop) and the free internet connection and full breakfast each day. The price was great too. Our rooms, tax and services included, came to around $150/room/day.
Our rooms were large, clean and quiet even though we were on the second floor. Apart from hand and bath soaps and shampoo, there weren't any other personal amenities. The boys forgot their toothbrushes, but we were able to get a couple tooth brushes in the kioks downstairs for about $2 a piece.
The Hotel is about a 5 minute walk from the subway stop, 7-10 minutes from a Safeway and about 7-10 minutes away from downtown Bethesda.
The internet service was free, but requires signing in each day with one's room number and last name. The breakfast spread was typical American, eggs, bacon, sausages, home fries,..etc., along with good quality (sweet) fruit selection, cereals, muffins, toasts, freshly made waffles and pancakes. The only weakness in the breakfast was the coffee which was very weak or watered-down.
Overall, we really enjoyed our stay at HGI and would highly recommend our friends and family visiting the DC area to give it a try. One caveat would be that Bethesda is about a 25-30 minute, door-to-door, drive/subway ride away from the Mall in downtown DC. For those who expects to spend a lot of time in downtown DC, this may not be the perfect hotel.
The other caveat would be the relatively poorly informed front-desk staff. We had some unpleasantness both during check-in and check-out. It appears that the HGI staff are not aware of the hotels.com deal and made mistakes both during our check-in and check-out process.
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